FAQ

About ArtLoupe

What is ArtLoupe?

ALiPhoneMarcusNewArt (1)ArtLoupe is a mobile-to-mobile publishing, discovery and sales tool for creators and consumers of visual art. ArtLoupe helps people browse, discover, buy, publish, share and sell original works of visual art via robust search features, social sharing, publishing and syndication capabilities.

ArtLoupe is being developed for iOS and Android operating systems. It is nearing the final development stages now and will soon be available for download free of charge in the iTunes and Google Play app stores. Register for an email alert and be among the first to know when ArtLoupe arrives!

What does ArtLoupe do?

Screenshot_2015-09-09-12-13-16Simply put, ArtLoupe connects artists and art lovers. And it does this in ways that are convenient and fun. ArtLoupe allows users to:

  • Find artworks fitting style, medium, size and content preferences
  • Discover local artists at work through location-based searches
  • Virtualize artworks in an intended environment
  • Follow their favorite artists
  • Like, comment on and share artworks
  • Send and receive direct messages to artists and other ArtLoupe users
  • Securely purchase artwork from the artists using industry-leading payment processor PayPal
  • Enjoy convenient and reliable shipping, package tracking, and sales support
  • Quickly and easily publish artworks on the go
  • Manage your artwork portfolio
  • Save time by syndicating artwork postings to leading social media and art marketplaces such as Facebook, Etsy, Twitter, eBay, Pinterest, Google+ and more

What does it cost to download and use ArtLoupe?

ArtLoupe is free to download and use. All features and capabilities come fully enabled, free to access and free to use. Creating an ArtLoupe user account and profile is free. Listing art on ArtLoupe is free. ArtLoupe social sharing and syndication features are all free.

ArtLoupe charges a 10% commission fee on artworks sold. In this way the success of ArtLoupe is entirely linked to the success of the artists and art lovers it exists to serve.

Is ArtLoupe available outside the United States?

No, not yet. It is our hope to extend the platform by offering service to artists, buyers and smartphone users outside the U.S. At the present time, however, the service is limited to U.S. users only.

Will ArtLoupe work on my tablet device?

ArtLoupe is compatible with iPad and Android tablet devices, however no tablet-specific edition of ArtLoupe is currently available. We hope to create a tablet edition of the app in the near future.

Who created ArtLoupe?

ASL logo red & white copy 2ArtLoupe, Inc. is a for-profit social enterprise of Art Saint Louis, a nonprofit organization seeking to empower today’s fine artists and enrich a growing audience of smartphone users. ArtLoupe was begun in 2011, won an INNOVATION GRANT from the Regional Arts Commission of St. Louis in 2012, and was a finalist in the 2013 YouthBridge Social Enterprise and Innovation Competition hosted by the Skandalaris Center at Washington University in St Louis.

A portion of revenue generated through the sale of art on ArtLoupe helps support vital exhibition and outreach programming in the St. Louis region through the work of Art Saint Louis. For more info on the nonprofit work of Art Saint Louis, visit ArtStLouis.org

Art Saint Louis extends special thanks to the Regional Arts Commission of St. Louis for their support of ArtLoupe; to app development partners Hana Science and Technology Trading Company and Yoero; to Carmody McDonald P.C. for legal counsel; to artists Alex Paradowski, Greg Barth and Kathy Duffin for logo development, photography and graphic design; and to Pickett Productions for animation and video production.

 


Publishing Artwork

What kind of art can I post on ArtLoupe?

Our aim is to showcase the highest caliber of original visual art being created today. ArtLoupe is as much a vehicle for exhibition, expression and dialogue as it is a platform for purchasing and selling art. This is reflected in the layout of the app’s core functions, including publishing, browsing and searching for art, where ArtLoupe is designed to present a wide array of 2D and 3D traditional and modern art forms, media and techniques, including:

  • Acrylic
  • Assemblage/Collage
  • Black & White Photography
  • Blown Glass
  • Book Art
  • Ceramics
  • Chalk Art
  • Charcoal
  • Digital Art
  • Drawing/illustration
  • Fiber
  • Glass
  • Installation
  • Jewelry
  • Knitting/Crochet
  • Metal
  • Mixed media
  • Mosaics
  • Mural
  • Oil
  • Painting
  • Paper Art
  • Pastel
  • Pen & Ink
  • Pencil
  • Performance Art
  • Photography
  • Printmaking
  • Quilting
  • Sculpture
  • Stained Glass
  • Stone
  • Street Art
  • Watercolor
  • Weaving
  • Wood

ArtLoupe’s core value lies in offering an organically curated approach, in which user interaction drives the best, most engaging content to the top, while continually offering opportunity for fresh discovery of emerging talent.

Artwork posted on ArtLoupe must comply with Content Standards outlined in our Terms of Use.

How many artworks can I publish on ArtLoupe?

Screenshot_2015-09-09-15-57-00At the present time, there is no limitation on the number of artworks an artist can publish on ArtLoupe, and artists are welcome to use the app as a tool to showcase and organize a portfolio.

System abuses such as spamming, publishing multiple repeat listings, or otherwise violating the Terms of Use may result in account suspension or deletion.

What is the recommended file format and size for image uploads?

For optimum display in the ArtLoupe app, we recommend uploading JPG or PNG files at a minimum size of 1920 by 1080 pixels. There is no maximum size limitations on image uploads, as all images published to ArtLoupe are automatically optimized for viewing on mobile devices–a process which can include image compression. This allows ArtLoupe to:

1) protect artists by preventing download of high resolution files of their artwork, thus discouraging and limiting possibilities for reproduction;

2) optimize our users’ mobile experience, saving them bandwidth and facilitating quick and easy syndication and social sharing features, and

3) conserve server space, thus allowing art uploads to remain unlimited and free of charge to artists across the platform.

Does ArtLoupe offer or facilitate electronic delivery of images?

No. At this time, ArtLoupe only allows for the sale of artworks that exist in some form of physical media. ArtLoupe  does not facilitate electronic delivery of images (direct transfer of digital files).

How is reproducible art handled?

ArtLoupe welcomes listings of reproducible art, including photography printed conventionally or digitally, digital paintings or prints of original artwork. All artwork listed must be created by, and wholly owned by, the individual listing the work.

Listings for digital and reproducible art allow buyers to select one of several available print sizes on a specific media, with corresponding prices, as determined by the artist–for example, a digital photograph printed on canvas, available for purchase at three different sizes.

To offer for sale an image printed on a variety of media, such as a digital image printed on paper, metal, or canvas, artists are required to publish a separate listing for each medium and note the specific medium in the description of each listing.

At this time, ArtLoupe does not facilitate the sale or download of electronic images (direct transfer of digital files).

How are artwork images handled on ArtLoupe? Is access granted to view or download high resolution images?

All artwork images published to ArtLoupe are optimized for viewing on mobile devices–a process which can include image compression. This allows ArtLoupe to:

1) protect artists by preventing download of high resolution files of their artwork, thus discouraging and limiting possibilities for reproduction;

2) optimize our users’ mobile experience, saving them bandwidth and facilitating quick and easy syndication and social sharing features, and

3) conserve server space, thus allowing art uploads to remain unlimited and free of charge to artists across the platform.

How long do my ArtLoupe listings last?

ArtLoupe is designed to serve both as an exhibition and sales platform and as a tool for portfolio management and promotion. At this time, all artworks published on ArtLoupe remain on the artist’s profile and available for social sharing and comments until removed by the artist.

ArtLoupe reserves the right to adjust the duration of listings. See our Terms of Use for more information.

Does ArtLoupe offer discounts, sales or otherwise alter the price of artworks?

PhoneArtNoLogosArtLoupe does not offer discounts or sales, nor does ArtLoupe ever alter the price of artworks, though individual artists may, at their sole discretion, choose to change the price of their own artwork. The price of each artwork is determined entirely by the individual artist who publishes it, and is, at all times, entirely controlled by that artist. Artwork may also be published and designated “Not for sale” at the discretion of the artist.

Why should I tag my art?

When publishing art on ArtLoupe, you may include tags that describe or relate to your artwork in one way or another. These tags help optimize your listing for maximum exposure in ArtLoupe search results. The ArtLoupe database uses tag information to provide the most relevant search results possible. ArtLoupe also includes this tag information wherever possible when syndicating your posts to other online platforms. We recommend tagging all of your artwork in order to maximize exposure. And in addition to selecting tags from the list provided, be sure to enter custom tags more specific to each artwork, such as specific colors, styles, or cultural references. Help us help you promote and share your artistic achievements!

Do artworks published on the ArtLoupe mobile app appear on the ArtLoupe.org website?

HappyCrowd.aiNo. ArtLoupe is designed as a mobile-to-mobile art platform, and the ArtLoupe.org website is designed principally to serve the mobile app and its users–not the other way around. The ArtLoupe.org website does not currently offer a web version of the mobile app, nor does it offer for viewing or for sale the artwork featured on the ArtLoupe mobile app.

ArtLoupe deeply respects the privacy of our users and the intellectual content they share on our platform. Please see our Privacy Policy and Terms of Use for more information.

 


 Purchasing Artwork

What kind of art can I find on ArtLoupe?

Our aim is to showcase the highest caliber of original visual art being created today. ArtLoupe is as much a vehicle for exhibition, expression and dialogue as it is a platform for purchasing and selling art. This is reflected in the layout of the app’s core functions, including publishing, browsing and searching for art, where ArtLoupe is designed to present a wide array of 2D and 3D traditional and modern art forms, media and techniques, including:

  • Acrylic
  • Assemblage/Collage
  • Black & White Photography
  • Blown Glass
  • Book Art
  • Ceramics
  • Chalk Art
  • Charcoal
  • Digital Art
  • Drawing/illustration
  • Fiber
  • Glass
  • Installation
  • Jewelry
  • Knitting/Crochet
  • Metal
  • Mixed media
  • Mosaics
  • Mural
  • Oil
  • Painting
  • Paper Art
  • Pastel
  • Pen & Ink
  • Pencil
  • Performance Art
  • Photography
  • Printmaking
  • Quilting
  • Sculpture
  • Stained Glass
  • Stone
  • Street Art
  • Watercolor
  • Weaving
  • Wood

ArtLoupe’s core value lies in offering an organically curated approach, in which user interaction drives the best, most engaging content to the top, while continually offering opportunity for fresh discovery of emerging talent.

Artwork posted on ArtLoupe must comply with Content Standards outlined in our Terms of Use.

What does the “Buy Local” toggle switch do?

buy-localArtLoupe empowers you to support your local arts community.  Selecting the “Buy Local” option when searching for art will cause ArtLoupe to arrange search results so that priority is given to artworks created nearest to your current location.

To determine location, ArtLoupe uses ZIP Code information as voluntarily provided by users in their ArtLoupe profile settings. Providing ZIP Code information is entirely optional. ArtLoupe uses this information to facilitate location-based searches for artwork. This information is kept private and is not displayed on a user’s profile page or anywhere else in the ArtLoupe app. Click here to view our Privacy Policy.

Original art by local artists – Be original, buy local!

Can I purchase directly from an artist using ArtLoupe?

We consider every fruitful connection between an artist and a buyer a win-win, whether or not the sale is transacted through ArtLoupe, which is why ArtLoupe is designed to facilitate direct communication between users via in-app messaging. That said, ArtLoupe’s Shipping & Sales Support services are reserved exclusively for sales transacted directly and entirely through ArtLoupe.

Does ArtLoupe offer discounts, sales or otherwise alter the price of artworks?

PhoneArtNoLogosArtLoupe does not offer discounts or sales, nor does ArtLoupe ever alter the price of artworks, though individual artists may, at their sole discretion, choose to change the price of their own artwork. The price of each artwork is determined entirely by the individual artist who publishes it, and is, at all times, entirely controlled by that artist. Artwork may also be published and designated “Not for sale” at the discretion of the artist.

 


Shipping & Sales Support

How do purchases, billing and shipping work?

ArtLoupe facilitates secure, in-app purchases via credit card, using industry-leading payment processor PayPal. ArtLoupe accepts payment via MasterCard, Visa, American Express and PayPal.

A fee covering shipping via FedEx and ArtLoupe sales support is added to the cost of each artwork. The amount of this fee is based on the size category of the artwork as determined by dimensions provided by the artist during the upload process. This fee is the responsibility of the buyer and is itemized and added to the final purchase price at checkout.

Artists are immediately notified of sales via push notification on their mobile phone, and within 48 hours of the sale ArtLoupe emails a prepaid shipping label to the artist complete with a tracking number for shipping via FedEx. Artists have up to three business days after the date marked on their prepaid shipping label to package their artwork and deliver it to any FedEx drop-off location.

ArtLoupe emails confirmation to the buyer and artist when shipping has begun, providing shipping confirmation and a FedEx tracking number the buyer and artist may use to monitor the progress of their package.

ArtLoupe tracks the package, records official delivery confirmation from FedEx and allows the buyer up to three business days after delivery confirmation of their purchased artwork to request a return and refund (the “Return Period”). Within three business days after the expiration of the Return Period, ArtLoupe issues payment to the artist via direct deposit to the artist’s registered PayPal account.

See ArtLoupe’s Terms of Use for more information on purchasing, billing, shipping and refund policies.

Does ArtLoupe charge a commission on the sale of artworks?

Yes. ArtLoupe’s commission fee is 10% of the purchase price of the artwork. This amount is retained by ArtLoupe when releasing payment to the artist upon the completion of the sale via PayPal.

What are the fees for shipping and sales support?

A fee covering shipping via FedEx and ArtLoupe sales support is added to the cost of each artwork at checkout. This fee is automatically calculated based on the size category of the artwork as determined by dimensions provided by the artist. This fee is the responsibility of the buyer and is itemized in the final purchase price at checkout.

ArtLoupe Shipping & Sales Support Rates are as follows:

2D

Photographs, Paintings, Prints, etc. Rates for 2D art are based on the size of the artwork.

Small: up to 10 in. X 16 in.

$10

Medium: up to 22 in. X 28 in.

$18

Large: larger than 22 in. X 28 in.

$25

3D

Sculpture, Wearable Pieces, etc. Rates for 3D art are based on the size of the shipping container (final package size.)

Small: up to 8 in. X 8 in. X 6 in.

$10

Medium: up to 16 in. X 13 in. X 10 in.

$18

Large: larger than 16 in. X 13 in. X 10 in.

$25

Shipping via Tube

Artworks designated by artist for tube shipping (i.e. rolled canvas, photo prints, etc.) qualify for a flat fee, regardless of size.

$8

ArtLoupe Shipping & Sales Support Rates are subject to change. Please see our Terms of Use for details.

Do I have to use FedEx to ship/receive my artwork?

At this time, FedEx is the only shipping carrier used by ArtLoupe. Artworks shipped by any other carrier are not supported by our sales support system and do not qualify for ArtLoupe’s 100% satisfaction guarantee.

What if the final shipping cost of my artwork exceeds the amount provided by the prepaid FedEx shipping label?

Final shipping costs vary widely due to factors in including the size, weight, and girth of the package, point of origin and final shipping zone. ArtLoupe Shipping & Sales Support Rates are calculated and periodically updated to accommodate this variance in most instances. With each artwork purchase, the Shipping & Sales Support fee is automatically determined by ArtLoupe based on the size category of the artwork as determined by dimensions provided by the artist during the upload process. This fee is the responsibility of the buyer and is itemized and added to the final purchase price at checkout. In instances in which the final shipping costs exceed the amount automatically determined by ArtLoupe, the difference (overage) is the responsibility of the artist and is deducted from ArtLoupe’s payment to the artist at the end of the transaction.

Do ArtLoupe listings syndicated to Etsy, eBay or other platforms qualify for ArtLoupe shipping and sales support?

artist-easel-phone-syndicationArtists may use ArtLoupe to syndicate their artwork listings to select third-party social media and sales platforms such as Etsy, eBay, Facebook, Google+ and others. ArtLoupe does not charge any fees whatsoever, listing fees, commissions or other, on artworks syndicated to or sold on any 3rd party websites or platforms. Postings on all 3rd party platforms are the responsibility of the artist and are subject to the rules, restrictions and sales procedures of each individual platform. ArtLoupe Shipping & Sales Support is reserved exclusively for sales transacted directly and exclusively through ArtLoupe.

It is the artist’s responsibility to update their ArtLoupe listings for any artworks that have sold via 3rd party platforms or are otherwise no longer available for purchase on ArtLoupe.